Rooms and Rates
Facilities
General Hotel InformationQ) Which is the nearest City Center?
A) Nuwara Eliya, walking distance (7 minutes)
Q) Which is the nearest train station?
A) The nearest railway station is in Nanuoya only 8 km away from the hotel
Q) Do you have any child policy?
A) Yes, we have. Up to 6 years of age we will provide free of charge and from 6 to 12 age will
charge half rate and other we will considered as Adults
Q) Do you have Wi-Fi in the hotel
A) Yes we have
Q) Are you doing Weddings at Hotel
A) Yes we can do, please contact reservations. You can request through “Contact and Arrival”
Q) Do you have Baby Cots and Baby Sitting Services
A) Yes we have
Q) Do you have allay parking
A) Yes we have and it is complementary for all guests
Q) What facility do you have for disabled guests?
A) Yes, we have
Q) Does hotel has Tour Desk for Excursions?
A) Yes we have Tour desk called “Grand Outdoors” and can arrange any tours for your convenient time.
Q) Does hotel has Doctor Facility?
A) Yes, doctor on call is available
Q) What Voltage hotel is using?
A) 230 Voltages
Q) Does hotel has Pet Policy?
A) Pets will not allow to the Hotel
Q) Do you have News Paper facility?
A) Yes.
Q) Can I pay the bill through Visa Card ?
A) Yes you can, We will accept Visa, Master and Amex Cards
Q) Does hotel has Multilanguage Speaking Staffs?
A) Yes, Our staffs will speak Sinhala, Tamil, English, Balinese, Nepal, Arabic, etc…
DinningQ) Do you have Vegetarian Menu
A) Yes we have vegetarian foods
Q) Does hotel has 24 Hours room service facility
A) Yes we have
Q) Will hotel provide gluten-free food?
A) Yes we do.
Q) Does this hotel offers Halal Foods?
A) Yes we do
- Q) What is the Check-in and Check-out time
- A) Check-in time is 02.00 pm and Check-out time is 12.00 pm
- Q) How can I cancel my reservations without any charge
- A) To cancel, please contact our reservations team,
- Q) Does hotel has Safe Box ?
- A) Yes we have in all guest rooms
Tel: +94 52 2222881-7 | Fax : +94 52 2222264-65
E-mail: [email protected]
Facilities
- Q) Does hotel has pool facility
- A) Yes, We have pool facility and it has warm water
- Q) Does Hotel Has GYM Facility
- A) Yes we have
- Q) Does hotel has SPA Facility
- A) Yes we have
General Hotel Information
Dinning