Another Guest Review Achievement for Grand Hotel Nuwara Eliya, as it is recognized by Hotels.Com with the “Loved By Guests Award 2021” with a 8.8 rating which is acclaimed as Fabulous.

Hotels.com is a website for booking hotel rooms online and by telephone and has 85 websites in 34 languages, and lists over 325,000 hotels in approximately 19,000 locations. The Award is bestowed to Hotels having High Guest Rating Score and plenty of Reviews and Grand Hotel has rated high for the exceptional service and hospitality it extends to the Guests which is a lifestyle experience, where guests stay and believe what we offer.

Our heartiest appreciation is extended to all our Guests who have patronized the Hotel and reviewed us in order for Grand Hotel to win this prestigious accolade.

We are honoured and proud to announce that Grand Hotel received the prestigious Travelife GOLD Certification which accredits that we operate our business in a socially and environmentally friendly manner.
Grand Hotel is the 15th Hotel in Sri Lanka and the 1043rd Hotel in the World to receive this Certification.
The criteria on which the Hotel was evaluated are as follows

The compliance certification was issued after strict inspection and auditing process under the purview of Health Ministry.

• Minimizing their environmental impacts
• Improving the economic and social impacts for people in their community
• Respecting and protecting human rights and fair labour practices
• Safeguarding animal welfare and biodiversity

The legendary Grand Hotel is ever committed to Sustainability

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Grand Hotel, Nuwara Eliya is greatly honoured and proud to be a recipient of the Commended Award in the category of “Neighbours and Employees” conducted by WTM Responsible Tourism Awards for the year 2020. During these challenging times, Grand Hotel stood steadfastly in order to ensure that the team was secured financially and psychologically. The continuous assurance enabled the team to be optimistic and face unprecedented challenges in unison whilst the Hotel also assisted in different community projects during this turbulent period for which this accolade has been bestowed.

As we strongly believe that the difference between success and failure is a great team and this Award has proven same. And as we acknowledge the value in every human life and witness such we thrive and succeed and protect one another.

The legendary Grand Hotel was adjudged the “Luxury Gourmet Hotel” Asia Continent
Winner at the recently concluded World Luxury Hotel Awards 2018 held in Bali,
Indonesia.

Being passionate in what we do, striving always to go above and beyond the expectation
of Guests; enriching the experience is what resulted in the legendary Grand Hotel
winning this accolade. With Ten Food and Beverage Outlet offerings, Grand Hotel is the
only Resort Hotel in Sri Lanka with such a vast array of gourmet offerings to suit the
palate of any guests.

The dining experiences offered are par excellence and is definitely the untiring efforts
put in by the past and present staff to provide exuberance in all the culinary offerings
that paved the way for Grand Hotel to achieve this remarkable milestone.

Type : International (South Asia)

Category : Certificate of Excellence

TripAdvisor that have consistently achieved great reviews over the past year.

Type : Local

Category : Extra Large Category
Service Sector

Star Award Organized by the Central province Department of industrial Development and enterprise promotions

Type : Local

Category : Brand Leadership Award

The Employer Branding Institute is a virtual organization. Senior leaders in H.R connect with each other in the cyber space to share the best practices in Employer Branding and outstanding professionals in several countries who are contributing to “Talent Management, Talent Development and Talent Innovation” are a part of the Employer Branding Institute.